Terms of Service and Acceptable Use Policy

Last updated: July 29, 2026

These Terms and Conditions (the “Terms”) are a legally valid agreement between You, as the visitor or user of this Platform (the “Client” or “You”), and ONLINE CONNECTION TECH PTE. LTD. (UEN – 202604203W) (the “Platform Administrator”).

Payments on the Platform may be processed by ONLINE CONNECTION TECH PTE. LTD., INTERNATIONAL TEAL COMPANY PTE. LTD. or PT DART GROUP INTERNASIONAL (“OCT SG”, “ITC SG” or “DART ID”, respectively), as applicable.

Contact for general queries: [email protected]

Contact for legal/abuse: [email protected]

Contact for privacy: [email protected]

Important: The Platform Administrator acts as the marketplace for proxy access. The underlying proxy infrastructure is operated by independent Third-Party Providers. We do not provide telecommunications services, do not route or transmit your traffic, and do not access its content. The Client connects directly to the Third-Party Provider’s proxy endpoint using credentials provided after purchase.

By accessing and using the Platform and/or the Marketplace Services, you agree to the Terms fully and unconditionally, without reservations or exceptions. If you do not accept the Terms, you may not use the Platform. By registering or prepaying for the Marketplace Services, You fully and unconditionally accept these Terms.

1. Definitions

The following definitions apply:

1.1. “Account” means a functionality of the Platform for the Client allowing the Client to track the funds prepaid for the use of the Third-Party Services and/or allocated by the Client to a Proxy Access order, as well as accessing other functions of the Client’s Account and personal page settings. The funds and credits reflected in the Account from time to time are referred to as the “Account Balance”.

1.2. “API Service” means a set of ready-made technical solutions made available by the Platform Administrator to be used in the Client's external software products to access the Third-Party Services.

1.3. “AUP” means the Acceptable Use Policy set out in Annex 1 of these Terms.

1.4. “Client Identification” means a procedure of identification of the Client’s identity carried out via the Platform.

1.5. “Client” or “You” means you as the visitor or user of the Platform.

1.6. “Connection” means any proxy endpoint allocation, access credential set, IP address assignment, or other connectivity resource that is supplied by a Third-Party Provider and made available for use by the Client.

1.7. “Marketplace Services” mean the Platform Administrator’s intermediary and technical services that facilitate the Client’s access to and use of the Third-Party Services, including displaying availability, enabling ordering, providing technical integration, presenting usage status, and facilitating payment settlement and support.

1.8. “Order” means a purchase of access credentials to a specific proxy or plan via the Platform.

1.9. “Platform Administrator” means ONLINE CONNECTION TECH PTE. LTD.

1.10. “Platform” means the Platform Administrator’s online marketplace platform made available via the domain onlineproxy.io (and any subdomains, applications, widgets or APIs) which provides the Client with technical functionality to browse, order, manage and use the Marketplace Services.

1.11. “Proxy Access” means the Third-Party Services functionality that provides the Client with a technical ability to connect to a Third-Party Provider’s proxy endpoint using provided credentials (e.g., host, port, protocol, authentication).

1.12. “Tariff” means a set of price terms according to which the Third-Party Services are available through the Platform.

1.13. “Terms” mean these Terms and Conditions as amended from time to time.

1.14. “Third-Party Provider” means any third-party connected to the Platform that supplies and provides the Third-Party Services to the Client.

1.15. “Third-Party Services” mean any Connection or similar service that is provided, operated and performed by Third-Party Providers and made available to the Client through the Platform.

2. Scope of Marketplace Services

2.1. The subject of these Terms is the provision of the Marketplace Services under which the Platform Administrator, acting as an intermediary and technical facilitator, provides the Client with access to and the ability to use the Third-Party Services via the Platform, including (without limitation) Proxy Access functionality via the available Connections. The Client acknowledges that the underlying connectivity and routing are provided and performed by the Third-Party Providers and external networks, and the Client undertakes to pay for the Marketplace Services and the Third-Party Services in accordance with these Terms and the applicable Tariffs.

2.2. The Client acknowledges and agrees that the Platform Administrator acts solely as a marketplace operator and intermediary between the Client and the Third-Party Providers. The Platform Administrator is not a party to the technical service and delivery arrangements between the Client and any Third-Party Provider and does not control or operate any third-party networks.

2.3. The information on the cost and duration of the Marketplace Services as well as the registration form are available on the Platform.

2.4. The Client may use the Marketplace Services only where and to the extent such use is lawful. The Client acknowledges and agrees that the Client is solely responsible for determining whether access to and use of the Marketplace Services is permitted under all applicable laws, regulations and rules.

2.5. If the use of the Marketplace Services or a specific Connection is restricted or is prohibited in any relevant jurisdiction, the Client must not access or use the Marketplace Services in that jurisdiction and must not order, activate or use that Connection.

2.6. By accepting these Terms, the Client represents and warrants that the Client’s access to and use of the Marketplace Services in the Client’s country of residence (and from the Client’s location at the time of use) is lawful and permitted under the applicable law.

3. General Terms and Conditions for Providing the Marketplace Services

3.1. The Marketplace Services are provided in accordance with these Terms, any annexes, and any supplementary rules posted on the Platform from time to time. The Client acknowledges that the Third-Party Services are provided by the Third-Party Providers and are subject to availability and network constraints.

3.2. In the event of any conflict between these Terms (and annexes) and any rules posted on the Platform regarding the use of the Marketplace Services, the Platform rules shall prevail, to the extent of such conflict.

3.3. The Platform Administrator may enable access to the Marketplace Services via API Service and related documentation published on the Platform, and the Client shall comply with the applicable API requirements and limits. The related documentation is located at /docs/api/en on the Platform.

3.4. The Platform Administrator provides the Marketplace Services to the Client only subject to the following conditions:

3.4.1. The Client has registered on the Platform in the proper manner;

3.4.2. The Client has indicated e-mail at registration;

3.4.3. The Client is at least 18 years old and legally capable to accept and perform these Terms;

3.4.4. The Client’s access to and use of the Marketplace Services is lawful in all relevant jurisdictions and the Client complies with Clause 2.4 and these Terms on an ongoing basis.

3.5. The Platform Administrator may refuse to register any Client and/or refuse access to the Marketplace Services at its sole discretion and without liability, including for compliance, risk, fraud prevention or Third-Party Provider requirements.

3.6. The Marketplace Services are provided in the scope corresponding to the selected Tariff and service type and are subject to Third-Party Provider availability, network performance and third-party policies, which may change at any time.

3.7. To prevent fraud, comply with law, sanctions/AML requirements, payment provider rules and/or Third-Party Provider requirements, Client Identification may be required at any time (including before or after any purchase). If the Client fails or refuses to complete the Client Identification or provide requested information, the Platform Administrator may suspend or terminate access to the Marketplace Services and/or block the Client’s Account.

3.8. The Platform Administrator acts solely as a marketplace operator and technical intermediary and does not provide telecommunications or electronic communications services, does not operate proxy endpoints or networks, and is not a carrier, ISP, VPN provider, or telecommunications provider. Any connectivity, routing, delivery, filtering, or blocking is performed by the Third-Party Providers and external networks.

3.9. An Order is delivered when access credentials are made available to the Client. By purchasing, the Client requests immediate performance of a digital service; statutory withdrawal/cooling-off rights (if any) may be limited where permitted by law.

3.10. The Client must use compatible software, follow the configuration instructions, and ensure that the Client's own network or tools are not blocking connections. Proxies may be blocked by third-party sites or services according to their own rules; such external blocks are outside Third-Party Provider and Platform Administrator control.

4. Payment Procedure and Cost of Marketplace Services

4.1. The Client prepays for the Marketplace Services and Third-Party Services by transfer to the Platform Administrator’s bank account and/or by electronic or digital asset payment methods available on the Platform. Prepaid amounts are reflected as credits on the Client’s Account.

4.2. The cost of the Marketplace Services is determined in accordance with these Terms, the Tariffs and information posted on the Platform. The cost can vary and be changed at any time and without notice, and depends on:

4.2.1. scope of services ordered;

4.2.2. the Client's individual discounts;

4.2.3. the Tariff;

4.2.4. other terms and conditions, if this is expressly indicated on the Platform or in the Terms.

4.3. The Account may be debited upon allocation, reservation or activation of a Connection or upon attempted provision of the relevant Third-Party Services, regardless of whether the Connection is ultimately usable or accepted by any third-party network.

4.4. Prices are exclusive of any applicable taxes, duties or levies. The Client is responsible for all such amounts and any third-party payment processing fees, if applicable.

4.5. Payment entities. Payments may be processed by OCT SG, ITC SG or DART ID. The entity appearing on your receipt is the payment entity.

4.6. Disputes. Chargebacks or payment disputes may result in immediate suspension and investigation. We may maintain a rolling reserve to manage fraud or dispute risk.

4.7. Top-ups (Account Balance). You may add funds to your Account Balance via supported methods (e.g., bank cards, QR, bank transfer, e-wallets, or cryptocurrency) through approved processors. Top-ups are posted to your Account Balance ledger.

4.8. Use of Balance. You may use your Account Balance to pay for Orders on the Platform. The Account Balance is a convenience feature only and is not legal tender, e-money, or a money transmission wallet.

4.9. Refund requests to the original method. If you are dissatisfied with service quality, you may request a refund as described in the Refund & Replacement Policy. Any monetary refund, where eligible or required by law, will be processed only to the original payment method and the same account/instrument used for the funding transaction (e.g., a card refund to the same card; a bank transfer to the originating account; an e-wallet refund to the same wallet). We do not support refunds to alternative destinations.

4.10. Crypto refunds. Where the original payment was made in cryptocurrency via an approved processor, any eligible refund will be sent only in the same asset to the originating address (or processor account), net of network/processor fees. We do not convert assets or refund to different chains/addresses. Crypto prices are volatile; refunded fiat equivalents may differ.

4.11. No general cash-outs. Apart from eligible refunds under the Refund & Replacement Policy as available at https://onlineproxy.io/refund-replacement-policy or as expressly required by law, the Account Balance is not withdrawable to cards, bank accounts, wallets, or other destinations.

4.12. Dormancy & inactivity. If your account shows no login or purchase activity for 12 consecutive months, we may, without further consent and where permitted by law, debit the Account Balance for inactivity and/or close the account and forfeit non-cash promotional balances (including Cashback Credits). Where applicable unclaimed‑property laws require, we will comply with remittance/notice obligations.

4.13. Cashback Credits (issuance). After a qualifying proxy rental ends (and excluding refunded Orders), we may credit a portion of the price back to your Account Balance as Cashback Credits in the amount disclosed at purchase.

4.14. Bonus Credits (issuance). We may top up your balance with Bonus Credits at our discretion or for marketing purposes.

4.15.Cashback Credits and Bonus Credits (use & non‑refundability). Cashback Credits and Bonus Credits (together, the “Credits”) may be applied to pay part or all of a future Order. They are not legal tender, do not earn interest, are non‑transferable, and are not redeemable for cash or refunds to any payment method.

4.16. Expiry of Cashback Credits and Bonus Credits. Credits expire if unused for 12 months from the date of issuance. Promotional terms may specify shorter periods where permitted by law. We do not charge dormancy fees on Credits except as permitted by law. The Platform Administrator may reverse Credits in cases of fraud, chargeback, or abuse.

4.17. Payment services are provided by independent third parties; the Platform Administrator is not responsible for their actions, outages, policies, or refusals to process payments.

5. Rights and Obligations of the Parties

5.1. The Client shall:

5.1.1. Use the Marketplace Services strictly in compliance with these Terms, the Tariffs, and all applicable laws in all relevant jurisdictions (including the Client’s location/residence and any jurisdiction related to the Connection), and not for any unlawful, abusive, fraudulent or harmful purposes.

5.1.2. Duly pay for the Platform Administrator's Marketplace Services and Third-Party Services in accordance with these Terms.

5.1.3. Maintain security of login credentials, API keys and access methods and promptly notify the Platform Administrator of any unauthorized access; all actions via the Client’s Account are deemed performed by the Client.

5.1.4. Not attempt to bypass restrictions, filters, blocks, or technical limitations implemented by the Platform Administrator, Third-Party Providers, networks, or third-party services.

5.1.5. Indemnify and hold harmless the Platform Administrator from any claims, penalties, fines, losses and expenses (including legal fees) arising out of (i) the Client’s use of the Marketplace Services and Third-Party Services, (ii) breach of these Terms, (iii) violation of law or third-party rights or policies, or (iv) payments recovered from the Platform Administrator by third parties, including administrative fines from control and supervisory authorities incurred by the Platform Administrator because of the Client's violations of the provisions of these Terms.

5.2. The Client is liable to third parties for the Client’s actions related to the use of the Platform and/or the Marketplace Services, including if such actions lead to a violation of the rights and legitimate interests of the third parties, as well as for compliance with the applicable legislation when using the Platform.

5.3. The Client is entitled to request from the Platform Administrator information on the range of the Marketplace Services, the Tariffs, crediting of payments, the status of their Account and other data as part of the Marketplace Services under this Terms.

5.4. The Platform Administrator shall:

5.4.1. Use commercially reasonable efforts to make the Platform available; however, the Platform Administrator does not guarantee uninterrupted or error-free operation and is not responsible for outages or performance issues caused by Third-Party Providers, networks, maintenance, updates, security incidents or external factors.

5.4.2. Provide the Marketplace Services to the Client in accordance with these Terms.

5.4.3. Provide the Client with information on the range of the Marketplace Services, the Tariffs, crediting of payments, the status of their Account.

5.5. The Platform Administrator is entitled to:

5.5.1. Unilaterally amend these Terms and annexes thereto, and/or the Tariffs without prior notification by posting the updated Terms and Tariffs on the Platform.

If the Client continues to use the Marketplace Services, this is recognized as the Client’s consent to the amended Terms and Tariffs. Otherwise, the Client shall stop using the Marketplace Services and notify the Platform Administrator via the contact e-mail address.

5.5.2. Block, suspend or restrict the Client’s Account and/or access to the Marketplace Services immediately and without liability if the Platform Administrator reasonably suspects a breach of these Terms, fraud/abuse, legal/compliance risk, sanctions/AML concerns, or upon request of a Third-Party Provider or competent authority.

5.5.3. Engage any third parties to provide the Marketplace Services without notifying the Client.

5.5.4. Add the Client’s e-mail address submitted at registration to the Platform Administrator’s mailing list. The Client has the right to opt out of receiving messages sent by the Platform Administrator by following a special link available in each e-mail.

5.5.5. Place the trademark logo of the Client on the Platform Administrator’s Platform or in its marketing materials with the written consent of the Client.

5.6. To the maximum extent permitted by applicable law: (a) the Platform and Marketplace Services are provided “as is” and “as available” and the Platform Administrator disclaims all warranties, express or implied, including fitness, merchantability, non-infringement, and uninterrupted availability; (b) the Platform Administrator shall not be liable for any indirect, incidental, special, consequential or punitive damages, or loss of profit/revenue/data/goodwill; (c) the Platform Administrator shall not be liable for any acts/omissions, outages, connectivity failures, filtering, blocking, endpoint unavailability, IP rotation or recycling, or policy enforcement by Third-Party Providers, networks or third-party services; and (d) the Platform Administrator’s total aggregate liability shall not exceed the total fees paid by the Client for the relevant Marketplace Services during the 30 days preceding the event giving rise to the claim. Nothing limits liability that cannot be limited by law.

6. Duration of the Contract, Entering into Agreement and Termination Procedure

6.1. These Terms enter into force when the Client accepts them (including by registering, using the Platform, or prepaying for Marketplace Services) and remain in effect until terminated in accordance with these Terms.

6.2. The Platform Administrator or the Third-Party Provider may suspend or terminate the Client’s access immediately in the cases set out in these Terms or otherwise for compliance/risk reasons. The Client may terminate by ceasing to use the Platform; termination does not affect accrued obligations and does not create any right to a refund.

7. Security and Acceptable Use Policy

7.1. The Client shall comply with Acceptable Use Policy (AUP) as set out in Annex 1 to these Terms.

7.2. The Platform Administrator may block access from restricted territories as laws change. The Client must not use the Platform or Proxy Access to export, re-export, or transfer technology or services in violation of U.S., EU, UK, UN, or other applicable sanctions and export-control rules.

7.3. The Client represents that the Client is not subject to sanctions, is not located in an embargoed jurisdiction, and will not use the Platform, Marketplace Services, Third-Party Services or Proxy Access for prohibited purposes. The Platform Administrator does not onboard or provide Marketplace Service to users located in, ordinarily resident in, or accessing the Platform from comprehensively sanctioned jurisdictions under U.S. or EU law (including, for example, Cuba, Iran, North Korea, Syria, and the Crimea/Donetsk/Luhansk regions of Ukraine).

7.4. The Platform Administrator may request identity or business verification proportionate to risk and may deny, suspend or terminate service where risks are identified.

8. Confidentiality and Personal Data

8.1. The Platform Administrator’s Privacy Policy includes additional requirements and terms and conditions regarding possible use, collection, and disclosure of the personal data associated with the Client. You acknowledge that you have read, accepted, and understood the Privacy Policy, its requirements, as well as its terms and conditions prior to or simultaneously when accepting these Terms.

8.2. The Platform Administrator does not access or monitor the content of the Client's proxied traffic. Third-Party Providers may retain minimal technical metadata (e.g., connection timestamps, volume) necessary for billing or diagnostics purposes; such metadata, if any, must be handled lawfully by Third-Party Providers.

8.3. The Platform Administrator has the right to send informational messages to the Client. Such informational messages are used, among other things, to provide a better understanding of the Client’s needs, provide the Client with information about the most suitable conditions for using the Platform, improve the quality of informing the Client about emerging issues and familiarizing the Client with the Platform’s news.

9. Third-Party Sites and Content

9.1. The Platform may contain references or links to websites (including third-party sites). Such third parties and their content are not modified or checked by the Platform Administrator for compliance with any requirements (accuracy, completeness, legality, etc.).

9.2. The Platform Administrator shall not be liable for any information or materials on the third-party sites and shall not assume any obligations in connection with the use or impossibility to use or rely on such information or materials on the third-party sites, or goods or services available on such sites to which the Platform obtains direct or indirect access using the Platform, including any opinions or statements on the third-party sites, advertising, etc., as well as the availability of such sites or content and the consequences of their use by the Platform. You shall make your own and independent assessment of any information or materials available on such third-party sites.

9.3. Reference (in any form) to any site, product, service, or any information of a commercial or non-commercial nature on the Platform shall not constitute endorsement or recommendation of such products/services/activities by the Platform Administrator.

10. Dispute Resolution Procedure

10.1. The Parties shall endeavor to resolve by negotiation any dispute, controversy, or claim arising out of or relating to these Terms, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it.

10.2. The pre-court claim procedure for resolving a dispute before going to court is mandatory. The response period shall be 30 calendar days.

10.3. The Parties shall send the pre-court claim procedure-related documents and claims to the contact e-mail address or official address.

10.3.1. The Platform Administrator's contact e-mail address is [email protected].

10.3.2. The e-mail address specified by the Client at registration is considered to be their contact address.

10.4. Any dispute not resolved through the claim procedure shall be submitted in accordance with Section 12 (Governing Law).

11. Miscellaneous

11.1. Notices shall be sent: (a) to the Platform Administrator at [email protected] (or another email published on the Platform); and (b) to the Client at the email address used for registration (the Client’s contact address). If email delivery fails, notices may be sent to the official address of the relevant Party (if available).

11.2. Nothing in these Terms shall be construed as agency, partnership, joint venture, relationship of employment, or any other relationship not expressly stipulated in the Terms.

11.3. If, for whatever reason, one or more provisions of the Terms are deemed to be invalid or unenforceable, this shall not affect the validity or enforceability of any other provisions of the Terms.

11.4. Any delay or failure by the Platform Administrator to exercise any of the rights or remedies available to it under these Terms or by applicable law or otherwise shall not operate as a waiver and shall not cause the Platform Administrator to forfeit its right to take appropriate actions to protect its rights later.

11.5. The Platform Administrator shall have the right to assign these Terms to any third party without the Client’s consent and without prior notice.

11.6. Neither Party will be liable for any delay or failure to perform due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, epidemics, governmental actions, power or Internet outages, or failures of telecommunications or hosting providers. The affected Party will use reasonable efforts to mitigate the impact and resume performance as soon as feasible.

11.7. Only the English version of this document has legal effect. Any translations of this document to other languages are provided for your convenience only.

11.8. Annex 1 is an integral part of these Terms.

12.Governing Law

12.1. These Terms and any contractual or non-contractual obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of Singapore. The courts of Singapore shall have exclusive jurisdiction, provided that the Platform Administrator may seek injunctive or equitable relief in any jurisdiction to protect its rights.

Annex No. 1 to the Terms and Conditions

Acceptable Use Policy (AUP)

1. This Annex is an integral part of the Terms.

2. The list provided for this Annex may be amended and supplemented by the Platform Administrator at any given time and without prior notice.

3. The Client must not use, attempt to use, or permit others to use Proxy Access for any of the following:

3.1. Illegal or Harmful Activities, including, without limitation: spam or unsolicited mass messaging; denial-of-service or distributed denial-of-service attacks; unauthorized port scanning, vulnerability scanning, or exploitation; botnet command and control; credential stuffing, brute-forcing, or account takeovers; phishing, fraud, or social engineering; distribution of malware, spyware, or ransomware; child sexual abuse material or other non-consensual intimate imagery; stalking, harassment, doxxing, or threats of violence; violations of privacy or data-protection laws; and evasion of law enforcement or lawful process.

3.2. Multi-Accounting and Evasion. Creating, maintaining, or using multiple accounts to circumvent limits, pricing, promotions, bans, rate-limits, geographic restrictions, sanctions controls, or enforcement actions. The Platform Administrator may merge, suspend, or terminate duplicate or linked accounts and forfeit associated credits where permitted by law.

3.3. Security Circumvention or Interference, including attempting to bypass technical protection measures, rate or throttle limits, geofencing, CAPTCHA or bot-detection systems, or access controls of the Platform or any third-party service.

3.4. Intellectual Property or Content Violations, including copyright, trademark, patent, or trade-secret infringement; unauthorized circumvention of technological protection measures; and scraping, crawling, or data extraction in violation of a site’s terms of service or applicable law.

3.5. Deceptive or Abusive Automation, including mass creation of fake accounts, fake reviews or engagement, ad fraud, click fraud, impression fraud, inventory scalping, and similar manipulations of third-party platforms or markets.

3.6. Network Abuse, including traffic flooding, IP or protocol spoofing, packet forgery or injection, amplification or reflection attacks, and any attempt to degrade, disrupt, or impair the Platform, the Third-Party Providers’ networks, or any other network or service.

3.7. Export-Control and Sanctions Violations, including any use of Proxy Access to export, re-export, or transfer controlled technology, software, or services, or to deal with sanctioned persons, entities, or jurisdictions, in each case in violation of U.S., EU, UK, UN, or other applicable laws.

3.8. High-Risk or Regulated Activities conducted without all required licenses and authorizations, including unlicensed gambling, unlicensed financial, payment, or money-transmission services, unlicensed pharmaceutical sales, and services regulated under applicable consumer-protection law.

3.9. Impersonation and Identity Fraud, including misrepresenting the Client’s identity, affiliation, or origin; creating false credentials; or using Proxy Access to bypass identity-verification or age-verification systems.

3.10. Resale or Sublicensing of Proxy Access, access credentials, or Marketplace Services to any third party, or sharing them outside the Client’s own organization

3.11. Any Other Activity that is unlawful, tortious, or reasonably likely to cause material harm to the Platform Administrator, the Third-Party Providers, other Clients, or any third party.

4. Enforcement. The Platform Administrator or Third-Party Providers may suspend or revoke Proxy Access (without refund) for AUP breaches, fraud, sanctions, AML risk, or legal requests. The Platform Administrator may share basic account and contact information with competent authorities where legally required. The Platform Administrator does not have access to the content of the Client's traffic